Terms & Conditions

Delivery

We do not process charges for goods that are not ready for dispatch.

Pensarn Baits will do its best to dispatch all goods within 24 hours of receiving your order.

Delivery is £8.99.  FREE delivery on orders over £100.

Depending on the volume and weight of the order, it will be sent by post, parcel service or courier.

We offer a next day service for all UK deliveries.

Most goods will be sent by some form of recorded delivery and will require a signature on receipt.

Please make sure someone is available to sign for the goods and if you see any damage to the packaging, make a note on the courier’s delivery papers and advise us as soon as possible.

In all cases, unless you have the opportunity to open the parcel and inspect the goods for any shipping damage before the courier has left, it is advisable to sign "not inspected".

Returns Policy

You may return goods to Pensarn Baits within 7 days of receipt if, for any reason, you are unhappy with them.

Pensarn Baits must be contacted by telephone within 7 days of receipt if you intend to return any goods.

You will be responsible for the costs of returning the goods unless you received them in error, or there is something wrong with the goods.

We recommend you use a recorded delivery service.

Goods should be returned in their original packing and care should be taken to ensure they are not damaged in any way.

Prices

Pensarn Baits makes every effort to ensure that all prices and product information are as accurate as possible. Prices and product availability may be changed without notice.

Payment

All online payments are conducted through PayPal's secure servers..

There will be no contractual obligation between you and Pensarn Baits for the supply by it to you of any product until such time as the goods are shipped and the credit card debited.

Any disputes or claims arising from such a contract will be subject to the jurisdiction of the English courts.

Security

Our website is secure. Credit card details are not stored online. We use secure SSL encryption systems for all transactions so you can shop in confidence.

Disclaimer

Pensarn Baits does not expressly warrant that the information contained on this site is accurate, complete or totally current. Pensarn Baits, its directors, employees and representatives disclaim all damages arising from the use of this site or any of the content and information included in the site. This limitation of liability includes direct, indirect or consequential damages, loss of data, income or profit, loss or damage to property and claims of third parties implied or otherwise.

Privacy Policy

We are committed to protecting your privacy!

Your personal details are safe with Pensarn Baits as we are totally committed to protecting your privacy.

Email addresses

We do not exchange, sell, rent or give away your email address or any other details to other companies.

Placing an order

When you place an order we need to know your name, address, credit card details and email address.  This data is stored online on this website and also on our local computers.

Please see our GDPR policy here.

Credit card details are not stored online or locally on our computers.

PayPal handle all our online payments.

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